Chính sách hoàn tiền
Every 4TBros shirt is printed on demand, just for you. Because each item is made to order, we handle returns a little differently from regular stores.
Damaged, defective or wrong items: If your order arrives damaged, misprinted, or is not the item you ordered, contact us within 30 days of delivery at the email on our Contact page. Include your order number and a photo of the issue. We will send a free replacement or a full refund, your choice. You do not need to send the item back.
Lost packages: If tracking shows no movement for 15 business days, or your package is marked delivered but you cannot find it, contact us and we will help resolve it with the carrier or reship your order.
Size or change of mind: Since every shirt is custom printed, we cannot accept returns or exchanges for wrong size or change of mind. Please check the size chart on each product page before ordering.
Cancellations: You can cancel your order within 12 hours of purchase for a full refund. After that, your shirt may already be in production.
Refunds: Approved refunds go back to your original payment method within 5-10 business days.